Letters to the Editor

LETTERS: Shortsighted lack of service

Editor:

Last weekend I walked into an empty White Rock restaurant alone.

I sat at a table set for four because all the tables in the restaurant were set that way.

I was told by a woman, who I presumed to be an owner, that I could not sit in the chair I was sitting in. I offered to move elsewhere but I was told I could not sit at any four-set table because the owner just remembered they were “reserved.”

I understand the business would prefer to have money from four as opposed to one person. However, I have been a regular at that restaurant for years and usually bring five or six family members at a time.

So, for the sake of getting three more people into an empty restaurant for a bit more money, the restaurant has lost a very regular customer that often brings four people a number of times over the winter for far more profit.

I never knew one can be denied service on the basis I was alone. I mentioned the word “discrimination,” but the owner rudely dismissed the idea.

When I walked by 30 minutes later, the restaurant was full – of empty chairs.

Businesses on Marine Drive should remember it is the local, loyal customer that keeps you going through the winter period. Just short-term gain will lead to long-term pain for those who ignore and abuse their regulars. Also, the occasional “please” and “thank you” to customers would also help.

Peter Davies, Surrey

 

 

We encourage an open exchange of ideas on this story's topic, but we ask you to follow our guidelines for respecting community standards. Personal attacks, inappropriate language, and off-topic comments may be removed, and comment privileges revoked, per our Terms of Use. Please see our FAQ if you have questions or concerns about using Facebook to comment.

You might like ...

Mariners roll over Griffons on gridiron
 
Election 2014: White Rock candidates – top issues and platforms
 
Peace Arch News publisher prepares to turn the page
Man arrested regarding Surrey sex attacks
 
Election 2014: Mayoral candidates attack and defend
 
Hornets, ’Hawks play for second
Hyacks beat Bulldogs, to face Devils in Boot battle
 
Vancouver Canucks down Washington Capitals 4-2
 
Langley athletes set to be honoured with awards of excellence

Community Events, October 2014

Add an Event

Read the latest eEdition

Browse the print edition page by page, including stories and ads.

Oct 30 edition online now. Browse the archives.