‘Bikinishe’ swimwear retailer prompts Better Business Bureau warning

Watchdog has gotten dozens of complaints about company, which has been using fake Vancouver address

Bikinishe has the most complaints received for any business in less than four weeks, according to the Better Business Bureau. (Pexels)

An online swimwear retailer with a fake Vancouver address is taking your money, but not shipping your order, the Better Business Bureau warns.

An investigation on Bikinishe was launched in February after several customers complained, the bureau said in a release on Monday, on issues such as paying for merchandise that was never delivered, difficulty processing returns and substandard quality merchandise when compared to what was advertised.

“I ordered one bathing suit over a week ago,” one complainant shared. “I paid express shipping. I only paid the extra shipping to receive my bathing suit in time for my vacation. I’ve emailed three times to their so-called customer service and no response. Nor has my package been shipped – no tracking or anything.”

READ MORE: Latest phone scam tricks Vancouver seniors out of $3.1 million

Bikinishe’s profile on the bureau’s website has gained a lot of attention.

Staff received more than 4,600 inquires about the company alone in the first two months of this year, and another 2,700 since the start of March.

“Large numbers of inquiries to a specific business profile is usually an indication that consumers are concerned about the business and are referring to BBB to determine if it is a company they can trust,” the release said.

Sixty-two formal complaints have been made since the beginning of March. All were from the U.S.

“In our database of over 4,300 businesses, Bikinishe also has the largest number of complaints received for any business in less than four weeks.”

Although no complaints have come from Canada, the bureau suspects it will become a problem as the weather gets warmer.

The bureau gives Bikinishe an F-rating.



joti.grewal@bpdigital.ca

Like us on Facebook and follow us on Twitter

Just Posted

Charges dropped against officer who shot and killed Hudson Brooks in South Surrey

‘I feel like I’ve lost Hudson all over again,’ says mom

Here’s why you may not have seen many federal election signs in Surrey

Earlier this year, Surrey council banned election signs on public property, highways

‘Men of Curling’ calendar features Surrey’s Tardi, who went rock climbing with a curling rock

Tyler Tardi, 21, now curls on men’s circuit, meaning he won’t play at 2020 nationals in Langley

Police, volunteers to deliver South Surrey students’ road-safety messages

Elementary designs aim to remind drivers to slow down, pay attention on the road

‘Jail’ time for Surrey business and community leaders in Crime Stoppers fundraiser

Metro Vancouver organization to host Jail & Bail event Friday at Central City’s outdoor plaza

‘I shouldn’t have done it,’ Trudeau says of brownface photo

Trudeau says he also wore makeup while performing a version of a Harry Belafonte song

35 of 87 dogs in 2018 Williams Lake seizure were euthanized due to behavioural issues, BCSPCA confirm

The dogs did not respond to the behaviour modification and remained terrified of humans

‘We still did not get answers’: Vancouver parents demand expulsion after students’ racist video

‘We were unable to get confirmation from the VSB, but he hasn’t returned as of yet,’ says Marie Tate

B.C. ‘tent city’ disputes spark call for local government autonomy

UBCM backs Maple Ridge after province overrules city

B.C. drug dealers arrested after traffic stop near Banff turns into helicopter pursuit

Antonio Nolasco-Padia, 23, and Dina Anthony, 55, both well-known to Chilliwack law enforcement

‘What goes up will come down’: Gas prices spike in Metro Vancouver

Petroleum analyst Dan McTeague says prices will fall Thursday

B.C. MLA calls on province to restrict vaping as first related illness appears in Canada

Todd Stone, Liberal MLA for Kamloops-South Thompson, introduced an anti-vaping bill in April

Most Read

l -->