From left: Catherine O’Donnell, project planning leader; Cloe Boton, Engagement Radicals team member and pharmacy technician; Charmaine Rykyta, surgical unit manager; and Margaret Dyka, patient care co-ordinator stand with some of the gifts for the “What Matters to You” wish campaign. (Photo: Lauren Collins)

From left: Catherine O’Donnell, project planning leader; Cloe Boton, Engagement Radicals team member and pharmacy technician; Charmaine Rykyta, surgical unit manager; and Margaret Dyka, patient care co-ordinator stand with some of the gifts for the “What Matters to You” wish campaign. (Photo: Lauren Collins)

Surrey Memorial patients receive gifts from hospital staff

‘What Matters to You’ wish campaign received $5,000 in funding for project

“What matters to you?”

That’s what staff at Surrey Memorial Hospital have been asking the long-term patients during their stay at the hospital.

And some of those answer have turned into wishes being granted.

Back in June, the “What Matters to You” wish campaign received a $5,000-grant from Fraser Health, said Catherine O’Donnell, the project planning leader.

O’Donnell said staff began giving the gifts about two years ago through the campaign.

What Matters to You, according to whatmatterstoyoubc.ca, is “a simple question aimed at improving communication, fostering shared decisions and ensuring that care is aligned with what matters to patients and their families.”

Staff at SMH hospital have taken it a step further by giving gifts wherever they could, and sometimes that meant spending their own money.

Cloe Boton, part of the Engagement Radicals (E-Rads) team and a pharmacy technician, said staff began this campaign before they had any funding to do it.

“We were doing this wishing campaign before we had any money to do it, and then we won a grant to continue our work and then we actually had the money to spend, which was lovely. It was really hard when we didn’t have any money to spend,” she said.

Since receiving the grant, Boton said, staff and the E-Rads team have been about to give about 40 gifts.

Many of the gifts have been food-related such as cheesecake, fish and chips or Chinese food, but other gifts have been a bit larger such as bringing a horse to the hospital for one of the patients.

On Tuesday (Dec. 18), Herbie, who has been at the hospital for a month, received two pieces of cheesecake — his favourite dessert, and the only food he’s been eating.

However, for some people, what matters to them is getting a comb or a brush, a haircut or a hot shave.

Margaret Dyka, a patient care co-ordinator, said some patients ask for minimal gifts because they’ve been at the hospital for so long.

“What they want is just the basics, so it’s not much to give to make them happy,” Dyka said.

By asking, “What matters to you?” Dyka said, it creates a relationship between the nurse and the patient.

“You ask more questions about their lives, rather than (making it) task-oriented,” she said. “This is typically for patients that stay here longer, that we would pay that special attention, not with someone in and out.”

READ ALSO: BC Transplant recipients, family member of donor thank Surrey Memorial Hospital staff



lauren.collins@surreynowleader.com

Like us on Facebook Follow us on Instagram and follow Lauren on Twitter

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Sources team members (left to right) Carrie Belanger, Abby Gemino, Tatiana Belyaeva, Yasmin de Joya-Pagal cheer during the 2020 Coldest Night of the Year event. This year’s event will be virtual due to the COVID-19 pandemic. (Sources photo)
White Rock’s Coldest Night of the Year fundraiser goes virtual

Annual walk raises funds for variety of Sources programs and services

An Amica White Rock resident receives the COVID-19 vaccine during a Jan. 15, 2021 clinic. (Tracy Holmes photo)
PHOTOS: South Surrey seniors grateful for ‘freedom’ of COVID-19 vaccine

Vaccination clinics at Fraser Health long-term and assisted-living sites were to wrap up Jan. 15

Surrey Council Chambers. (File photo)
Surrey city councillors complain not enough public input in committees

City has gone ‘exactly the opposite direction,’ Councillor Brenda Locke charges

(Photo by Kevin Hill)
40 cases linked to Surrey Memorial Hospital COVID-19 outbreak

Fraser Health says two death are associated with the outbreak

A Transit Police officer and another driver were injured on Nov. 4 in a traffic crash while the officer was responding to another officers call for help catching a man who escaped custody. (Photo: Shane MacKichan)
Police watchdog investigating Surrey crash that injured transit cop, another driver

Crash happened 11 p.m. Nov. 4, at 128th Street and 93rd Avenue in Cedar Hills

Keith the curious kitten is seen on Nov. 4, 2020 at the Chilliwack SPCA. Friday, Jan. 22, 2021 is Answer Your Cat’s Questions Day. (Jenna Hauck/ Chilliwack Progress file)
Unofficial holidays: Here’s what people are celebrating for the week of Jan. 17 to 23

Answer Your Cat’s Questions Day, Pie Day and International Sweatpants Day are all coming up this week

A unique-looking deer has been visiting a Nanoose Bay property with its mother. (Frieda Van der Ree photo)
A deer with 3 ears? Unique animal routinely visits B.C. property

Experts say interesting look may be result of an injury rather than an odd birth defect

Sooke’s Jim Bottomley is among a handful of futurists based in Canada. “I want to help people understand the future of humanity.” (Aaron Guillen - Sooke News Mirror)
No crystal ball: B.C. man reveals how he makes his living predicting the future

63-year-old has worked analytical magic for politicians, car brands, and cosmetic companies

Cannabis bought in British Columbia (Ashley Wadhwani/Black Press Media)
Is it time to start thinking about greener ways to package cannabis?

Packaging suppliers are still figuring eco-friendly and affordable packaging options that fit the mandates of Cannabis Regulations

Terry David Mulligan. (Submitted photo)
Podcast: Interview with longtime actor/broadcaster and B.C. resident Terry David Mulligan

Podcast: Talk includes TDM’s RCMP career, radio, TV, wine, Janis Joplin and much more

Seasonal influenza vaccine is administered starting each fall in B.C. and around the world. (Langley Advance Times)
After 30,000 tests, influenza virtually nowhere to be found in B.C.

COVID-19 precautions have eliminated seasonal infection

Prime Minister Justin Trudeau listens to a question during a news conference outside Rideau cottage in Ottawa, Friday, January 8, 2021. THE CANADIAN PRESS/Adrian Wyld
Trudeau says Canada’s COVID vaccine plan on track despite Pfizer cutting back deliveries

Canadian officials say country will still likely receive four million doses by the end of March

Jobs Minister Ravi Kahlon shared a handwritten note his son received on Jan. 13, 2021. (Ravi Kahlon/Twitter)
Proud dad moment: B.C. minister’s son, 10, receives handwritten note for act of kindness

North Delta MLA took to Twitter to share a letter his son received from a new kid at school

Lilly and Poppy, two cats owned by Kalmar Cat Hotel ownder Donna Goodenough, both have cerebellAr hypoplasia, a genetic neurological condition that affects their ability to control their muscles and bones. Photo by Alistair Taylor – Campbell River Mirror
VIDEO: Wobbly Cats a riot of flailing legs and paws but bundles of love and joy to their owner

Woman urges others to not fear adopting cats with disabilities

Most Read