Like your home, a business needs a good foundation to build on. At Surrey’s Floor Envy and Home Envy, Lacey and Coriey Kelly believe that high customer satisfaction is the foundation for any business. They also know that being the best means putting you first.
Lacey and Coriey started their family-run business after Coriey had been working in the flooring industry for some time, first as an installer, and then in sales. The husband-and-wife team had set up and worked at their own small custom-flooring company when a golden opportunity presented itself.
With a short window to decide, Lacey and Coriey found themselves faced with a decision as a well-known and well-established local carpet retailer was planning to retire. Offered the opportunity to take over the premises –which seemed their next logical step, even if it was a big one – Coriey and Lacey accepted the challenge and have never looked back.
The new-to-them premises and their new business, Floor Envy, meant they could offer clients a greater selection in a brand-new showroom, and also enjoy a new collaborative-design space upstairs to plan. One thing led to another, and it made sense to expand beyond floors.
Floor Envy paved the way for Home Envy. After all, your home’s floors provide the foundation for the rest of your decor, and Home Envy, a full-service home-renovation service, can help you get a completely new look from the ground up.
‘If you can dream it, we can build it’
Many folks found themselves spending a lot more time at home during the pandemic, and, in turn, home-spaces became more significant to everyday living. While the pandemic made many folks rethink how they live, it also made them rethink the spaces they live in. No matter what your needs, the talented team of designers and builders at Floor Envy and Home Envy can help you determine “what flows and what goes,” says Lacey. Together, you’ll turn your house into a home you love.
High-quality product and high-quality service
Exceptional quality product is only half the story, as it’s Coriey and Lacey’s excellent business practice that gives them such a firm foundation on which to build. First and foremost, the foundation of their code of practice is integrity. They are committed to excellence, using only the best materials and craftsmanship.
Communication is key! Floor Envy and Home Envy’s teams work with clients to achieve their goals, providing a unique and personalized customer experience to ensure their clients can make informed decisions to fit their lifestyle and budget.