Kamloops this Week

Kamloops woman offered coupon after blade found in fruit snacks

Angela Veltri said she found a metal blade in a pack of Welch’s Fruit Snacks

-Kamloops this Week

A Kamloops woman is disappointed with a company’s lacklustre response to her discovery of a metal blade she found in a pack of fruit snacks intended for her three-year-old son.

Angela Veltri said she bought a bulk box of Welch’s Fruit Snacks from a Kamloops grocery store earlier this month and noticed one of them appeared to have been a double package that hadn’t been separated.

She didn’t think much of it until last week, when she was opening the pack for her son as she does with every package.

READ MORE: Kamloops groom allegedly steals bait bike on way to reception

She told KTW she felt something hard inside the plastic package and when she opened it pulled out a four-inch metal blade.

The top of the blade was rounded and thinner than the bottom, which was sharp — appearing to have been broken off of some sort of sorting machine at the factory, Veltri suspected.

“Obviously [I] was just absolutely astonished,” Veltri said. “You don’t expect to find that in your kid’s fruit snacks, it was crazy.”

Veltri said she called the company immediately and was asked to send in some photos of the blade, which she did.

A company representative called her back saying they would send her a box to send back the blade and remaining product in along with some free coupons, Veltri said.

Veltri said she felt the letter and the coupons she received with the box didn’t fit the severity of the foreign object she found in the package.

“I think I was just looking for more of an apology,” she said, noting the letter read as though they were deflecting responsibility.

The letter from Welch’s reads: “We’re sorry to learn of your recent experience with Welch’s Fruit Snacks. This product is distributed for us by our licensees, Promotion in Motion, so we are notifying their quality assurance department of the problem.”

“The information you provided will be passed on to them. We appreciate your bringing this to our attention.”

She said the four coupons she received were two for 50 cents off and two for a free product valued at $5.99.

Given her experience, Veltri said she wants parents to be careful of objects that can get into factory sealed products.

READ MORE: People’s Party of Canada candidate not given equal voice at Salmon Arm climate strike

Veltri said she will be sending the blade back to Welch’s as requested with the hope that they get to the bottom of how the blade managed to get into their product and ensure it doesn’t happen again, noting the situation could have been worse if someone else purchased the product.

Like us on Facebook and follow us on Twitter.

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Comments are closed

Just Posted

UPDATE: Pedestrian dies after being hit by bus in uptown White Rock

Collision occurred July 3 at North Bluff Road and Johnston Road

PHOTOS: South Surrey tractor project evokes ‘$1-million smile,’ helps connect neighbours

Retired Surrey firefighter Ron Henze began project for friend’s dad to fill time during pandemic

Intent of killing at centre of Surrey man’s West Kelowna murder trial

B.C. Supreme Court Justice Allison Beames is anticipated to return with her decision in August

Surrey man facing charges related to child pornography

Elazar Reshef, 52, has worked in the Delta School District

COVID-19: Update on the pandemic in Surrey, White Rock and beyond

JULY 3: Pandemic project evokes smiles, connects neighbours

13 new B.C. COVID-19 cases, Langley Lodge outbreak ends

Health care outbreaks down to four, 162 cases active

Greater Vancouver home sales start to tick up, with prices holding steady

Residential sales last month reached 2,443, a 64.5 per cent jump from May

Langley Lodge’s deadly outbreak declared over

Fraser Health and long-term care home administrator confirm Friday declaration

Alberta health minister orders review into response after noose found in hospital in 2016

A piece of rope tied into a noose was found taped to the door of an operating room at the Grande Prairie Hospital in 2016

B.C.’s major rivers surge, sparking flood warnings

A persistent low pressure system over Alberta has led to several days of heavy rain

B.C.’s Indigenous rights law faces 2020 implementation deadline

Pipeline projects carry on as B.C. works on UN goals

Search continues for person seen floating in Coquihalla River in Hope

Rescuers halted the search Thursday night as darkness fell

‘Mind boggling’: B.C. man $1 million richer after winning Lotto 6/49 a second time

David O’Brien hopes to use his winnings to travel and of course keep playing the lottery

Most Read

l -->