B.C. Health Minister Adrian Dix provides update on coronavirus at the B.C. legislature, March 16, 2020. (Tom Fletcher/Black Press)

New phone lines, self-isolation guide for COVID-19 in B.C.

Doctors to be paid for ‘virtual care’ services online

With B.C.’s 8-1-1 HealthLink line overburdened with requests for information on the COVID-19 coronavirus, the province has set up a new dedicated information line and is offering an online self-assessment service for people who want to check their health status.

The toll-free phone line is open at 1-888-268-4319 (1-888-COVID19) between 7:30 a.m. and 8 p.m. seven days a week for non-medical information about the virus. That includes the latest information on travel recommendations and social distancing, as well as access to support and services from the provincial and federal governments.

The B.C. health ministry has also established an online self-assessment tool for people to determine if they need further assessment or testing for COVID-19. The online survey can be done by people for themselves or on behalf of a someone else who is unable to.

RELATED: B.C. hospitals postponing all elective surgeries

RELATED: Passengers can stay in their cars on B.C. Ferries

Health Minister Adrian Dix announced Monday that doctors will be compensated for “virtual care” services, online or over the phone, to help deal with a surge of patients as the virus spreads through the community.

“Further, we are moving to restrict visitors in long-term care to essential visits only,” Dix said. “Essential visits include compassionate visits for end-of-life care and visits that support care plans for residen and family needs; for example, families who routinely visit to provide assistance with feeding or mobility.”

• Provincial Health Officer Dr. Bonnie Henry’s latest order limiting mass gatherings to 50 people can be found here.

• B.C.’s updated testing strategy and self-isolation guide is here.

• The B.C. Centre for Disease Control advice on protecting yourself and the community is here.


@tomfletcherbc
tfletcher@blackpress.ca

Like us on Facebook and follow us on Twitter.

BC legislatureCoronavirus

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

COVID-19: Daily update on the pandemic in Surrey, White Rock and beyond

APRIL 3: Four more COVID-19 deaths, more than 11,000 surgeries postponed

Peace Arch News ad sparks discussion about value of community newspapers

White Rock resident hopes front-page note shines light on revenue loss during COVID-19 crisis

Surrey parents, students navigate remote learning during COVID-19

The Surrey school district teachers are slowly rolling out plans for new way of educating

Surrey MLA Jinny Sims cleared of criminal wrongdoing

She resigned her cabinet post during RCMP investigation

Surrey councillors say halt policing transition as 2,016 workers laid off

City of Surrey has reportedly laid off 1,900 part-time auxiliary workers and 140 full-time employees because of the pandemic

VIDEO: ‘Used gloves and masks go in the garbage,’ says irked B.C. mayor

Health officials have said single-use gloves won’t do much to curb the spread of COVID-19

COVID-19: postponed surgeries will be done, B.C. health minister says

Contract with private surgical clinic to help clear backlog

53 new COVID-19 cases in B.C., four new deaths

B.C. has 498 active confirmed cases of the novel coronavirus

Vancouver man, 21, charged after mother found dead in Squamish home

Ryan Grantham, 21, has been charged with second-degree murder

Fraser Valley’s tulips fields off limits to visitors due to COVID-19

Abbotsford and Chilliwack tulip farmers have announced their festival season won’t go ahead

Don’t stop going to the doctor, just do it virtually: B.C. association

Doctors encourage patients to access telephone, online visits

BREAKING: COVID-19 case diagnosed at Abbotsford rehabilitation residence

First Abbotsford care home to have confirmed COVID-19 case

Businesses advised to prepare for federal, B.C. COVID-19 assistance

Canada Revenue Agency portal expected to open next week

Most Read

l -->