B.C. Attorney General David Eby introduces former NDP cabinet minister Joy MacPhail as chair of the ICBC board, Aug. 19, 2018. (B.C. government)

B.C. VIEWS: How to get the best deal on your ICBC car insurance

ICBC slowly being dragged into the 21st century

A U.S. insurance company is running amusing TV ads where a 1970s-era couple call up a page on the “information superhighway.” When it finally loads, all they get is a phone number.

In another scene, they jump in their AMC Gremlin and head out to renew their car insurance. “Should be back in two hours,” the mullet-haired driver says on his CB radio.

I was reminded of these commercials while discussing with Attorney General David Eby the latest evolution of our great 1970s public utility, the Insurance Corporation of B.C. The topic was competition for collision and other optional coverage, and how that works – or doesn’t work.

Eby began by denying there is any obstacle for private insurers to compete for optional coverage, which he has argued is the main cause of big increases being faced by new drivers. Private insurers insist there is, and by the end of our chat, Eby was inclined to agree.

Eby’s overhaul of ICBC rates took effect in September, after he vowed to douse the “dumpster fire” of billion-dollar deficits. Contrary to political claims, this is no longer inflated by government scooping revenues. That ended a few years ago, as deficits ballooned due to soaring crash rates, injury awards and legal costs. Basic rates are going up as much as 12 per cent for new drivers, and there are new procedures you’ll face when you go to renew your insurance.

I’ll explain the competition problem by describing how to shop around to see if you can get a better deal on optional coverage than ICBC offers. First, do a web search for “ICBC driver abstract,” to find where you can have your driving history and claims record emailed to you.

If you don’t use a computer, you can call 1-800-663-3051 and have it mailed or faxed to you. (Eby repeatedly told me it’s easy to fax your driver record to an insurance company to get a quote. I reminded him that faxes are no longer an option for most of us.)

RELATED: New drivers paying most for optional insurance, Eby says

RELATED: Drivers can check their ICBC rate with online calculator

You can also have the “abstract” emailed directly from ICBC to a private insurer, if you can find one. Again, the “information superhighway” produces a few search results, but as the Insurance Bureau of Canada reports, there are only a couple of private companies offering meaningful competition in B.C.

Bureau vice-president Aaron Sutherland explained how it looks from an insurance broker’s point of view. Customer walks in, asks for a quote on optional coverage. Chances are he doesn’t have a copy of his driving record in hand, and unlike other provinces, ICBC doesn’t allow competitors to get it directly. Customer either gets coverage on faith, or is asked to retrieve the record and send it in.

The government monopoly controls not only driving records, but geographical accident data, which means private insurers are often steering blindfolded as they take on new customers.

From the driver’s point of view, there aren’t going to be enormous savings here, especially since so few companies attempt to compete with ICBC on unfair terms. Eby assured me that he is concerned about this, and willing to help. But he added that no “policy work” has been done yet.

Sutherland wrote to Eby a year ago, offering to have member companies pay a fee for direct access to ICBC driver information. When I asked him about it, Eby had forgotten about the letter.

Tom Fletcher is B.C. legislature reporter and columnist for Black Press Media. Email: tfletcher@blackpress.ca


@tomfletcherbc
tfletcher@blackpress.ca

Like us on Facebook and follow us on Twitter.

Just Posted

South Surrey resident and city settle beef over backyard cow

Asad Syed, who kept a calf on his property last year, met City of Surrey in court Tuesday

UPDATE: ‘Hold and secure’ at Elgin Park Secondary lifted

‘No evidence located to substantiate a threat,’ says Surrey RCMP

KPU’s Cloverdale campus to host open house Nov. 20

Registrants have a chance to win prizes, if they sign up early

‘It felt good’: Milestone cross-country win for Fleetwood Park’s Jaiveer Tiwana

After winning the boys provincial championship, he’ll compete for a national title on Nov. 30

Fairs and markets aplenty in Delta this holiday season

Looking for artisan goods, baked treats and hand-crafted gifts? We’ve got you covered.

B.C. to restrict nicotine content, bring in 20% tax on vaping products

Province will also restrict candy and fruit flavoured vaping products to adult-only stores

‘City that protects rapists’: Sexual assault survivor slams Kelowna mayor for defending RCMP

Heather Friesen spent the morning handing out flyers around city hall calling out the mayor

Province working with RCMP to address the force’s B.C. budget cuts

Public Safety Minister Mike Farnworth issues statement following report of RCMP cost-cutting

Union ‘not at all’ optimistic that transit strike will resolve before full work stoppage

Overtime ban could disrupt 10-15 per cent of bus service in Metro Vancouver

‘It’s been 12 years’: Father of murdered B.C. real estate agent pleads for mayor’s help

Lindsay Buziak was stabbed to death on Feb. 2, 2008 in Saanich. Her case is unsolved.

B.C. woman sends fight to reduce preventable medical errors to Victoria

Teri McGrath and South Okanagan senior’s centre members presented 150 signature petition to local MLA

B.C. First Nation Chief Ed John faces historic sex charges

John served as minister for children and families under then-premier Ujjah Dosanjh

Yelling at your dog might hurt its long-term mental health: study

Researchers find dogs trained using negative reinforcement are more ‘pessimistic’

Most Read

l -->