It’s not easy to pay our share

Editor:

I have been using the Surrey Park and Ride since it opened years ago.

Editor:

I have been using the Surrey Park and Ride since it opened years ago.

Recently, TransLink introduced pay parking. I don’t have a problem paying the $2 – if the two parking meters worked.

The following are the daily issues:

• You try to make a payment. It asks for $2. Put your toonie or two loonies in, and it continues to ask for $2 and will not give back the money you have already placed in it. This morning, I sunk six $2 coins into the machine and nothing happened.

• If the meter allows you to make the payment, it takes approximately five minutes to process the request.

• You don’t receive a receipt to prove you have paid.

• I have to leave 30 minutes earlier in the morning for the privilege of waiting in line to pay to use a spot.

I got really fed up and tried calling Impark. There is no customer service number. I waited on hold for the ticket payment office for five hours with no answer.

Finally, days later, we connected and Impark let me know that the meters are solar-powered and that they worked when tested at 1 p.m. That doesn’t help when they’re not charged at 6 a.m.

People are now frustrated and are no longer paying for their parking, as it seems impossible.

I’m sure the next step for them is to ticket all of us, even though we have tried to be good citizens and pay for the service.

Allison Bourne, Surrey

 

 

Just Posted

Surrey mayor says the RCMP has announced it will unionize

A spokeswoman for RCMP headquarters in Ottawa says it’s not yet a done deal

UPDATE: Surrey RCMP say missing three-year-old boy likely with his mother

Police appeal once again for information that will help them find Brycein Toane

Surrey man wanted on Canada-wide warrant for drug trafficking turns himself in

Police had issued a public appeal for information in mid-June

VIDEO: Surrey man charged after dangerous driving incident in Vancouver

Toyota Camry spotted doing laps in intersection, driving towards pedestrians

Surrey brewpub’s 20th-year ‘Cask Off’ championship belt won by its head brewer

‘Jason’s Mimosa’ among crafty creations at annual competition

VIDEO: Clip of driver speeding past B.C. school bus alarms MLA

Laurie Throness of Chilliwack-Kent says he will lobby for better safety measures

B.C. Ferries vessel breaks down right before long weekend

Horseshoe Bay-Langdale route impacted most, revised schedule adds 4 a.m. sailings

Every situation is different, jurors hear at coroners inquest into Oak Bay teen’s overdose death

Pediatrician says involuntary treatment necessary following overdose, opioid use

Explicit sex-ed guide for adults mistakenly given to Creston elementary students

The booklet clearly states online and inside that the guide contains sexually explicit information

Driver has $240K McLaren impounded minutes after buying it in West Vancouver

Officers clocked the car travelling at 160 km/h along Highway 1 in a 90 km/h zone

Former Vernon Judo coach pleads guilty to child pornography charges

Bryan Jeffrey McLachlan is set to return to court Sept. 4 for sentencing

B.C. Olympic skier sues Alpine Canada after coach’s sex offences

Bertrand Charest was convicted in 2017 on 37 charges

Former Canucks goalie Roberto Luongo to retire

‘Bobby Lou’ calls it a career after 19 NHL seasons

Most Read

l -->