White Rock City Hall on June 11, 2020. (Tracy Holmes photo)

LETTERS: City Hall’s continued closure confuses

Editor: Why is there no COVID-safe plan to open White Rock City Hall?

Editor:

Why has White Rock City Hall not come up with a ‘COVID-safe’ way to open their doors to the public, the taxpayers?

On our recent visit, during the posted hours of Monday to Friday, 8:30 a.m. to 4:30 p.m., to purchase two parking passes we found the main door locked and we spoke to a City employee through a speaker on the outside wall.

We told the employee we had left two detailed voicemail messages, two days earlier, in an effort to schedule an appointment, and we were still waiting for a return call. So, we decided to go to City Hall to purchase the passes.

We had everything we would need to confirm our identification and address – drivers’ licences, registrations of insurance and our licence-plate numbers.

The employee told us she didn’t have access to a computer and suggested we return home and try a third phone call or go online.

My concern is that many of our White Rock population are seniors and it’s not always easy to go online.

Some of these folks prefer to do City Hall business, face-to-face and this is not easy when the City Hall doors are locked.

Surely, if most customer-service businesses and agencies such as supermarkets, pharmacies and insurance offices can install Plexiglas between the clerk and the public, and they’re open to folks wearing masks, our City Hall should be able to do the same. Also, all of the other municipal halls in this area are open and staffed.

Are the doors going to be open when it comes time to collect our property taxes?

Not everyone in White Rock is willing and/or able to do e-transfers or online banking.

Diana McLaren, White Rock

City of White RockCoronavirusLetter to the Editor

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Volunteers from Semiahmoo Secondary joined with members of the Lower Mainland Green Team and the White Rock and South Surrey Naturalists Wednesday to remove invasive plants from White Rock’s Ruth Johnson Park in March. (Contributed photo)
Green Team, South Surrey students mark Earth Day with invasive plant removal

Volunteers to be on site at White Rock’s Ruth Johnson Park

rcmp
South Surrey neighbours’ calls to police lead to break-and-enter arrest

‘Prime example’ of RCMP and public working together, constable says

Members of the Wheeling 8’s dance group go on a roll at Surrey’s Chuck Bailey Recreation Centre in 2018, during the club’s 45th-anniversary event. If not for the pandemic, such activities could be socially prescribed as part of a new program involving Fraser Health and DiverseCity Community Resources Society. (File photo: Tom Zillich)
‘Social prescriptions’ connect Surrey seniors to activities and other services they need

Fraser Health-backed program involves GP referrals to a Seniors’ Community Connector with DiverseCity

Linda Annis, Aug. 12, 2020. (Photo: Malin Jordan)
Annis wants independent auditor general for Surrey

‘Surrey taxpayers deserve the best possible oversight of the tax dollars they send to city hall,’ Surrey councillor says

SkyTrain’s end of the line, for now, in Whalley. (File photo)
Provincial budget watchers lament no mention of Surrey SkyTrain expansion

But $1.66 billion is earmarked for a second hospital for Surrey, in Cloverdale

A large crowd protested against COVID-19 measures at Sunset Beach in Vancouver on Tuesday, April 20, 2021. (Snapchat)
VIDEO: Large, police-patrolled crowds gather at Vancouver beach for COVID protests

Vancouver police said they patrolled the area and monitored all gatherings

Former University of Victoria rowing coach Barney Williams is photographed in the stands during the Greater Victoria Invitational at CARSA Performance Gym at the University of Victoria in Victoria, B.C., on Friday, November 29, 2019. THE CANADIAN PRESS/Chad Hipolito
Former B.C. university rowing coach ‘deeply sorry’ after complaints

Barney Williams says he’s been committed to ensuring no other member of the roster had a similar experience

Aria Pendak Jefferson cuddles ChiChi, the family cat that ran away two years ago in Ucluelet. The feline was missing until Courtney Johnson and Barry Edge discovered her in the parking lot of the Canadian Princess earlier this month. Aria and her parents were reunited with ChiChi in a parking lot in Port Alberni. (SUSAN QUINN/ Alberni Valley News)
B.C. girl’s wish granted as her cat came back, two years later

Courtenay family reunited with cat that went missing in Ucluelet in 2019

Cannabis bought in British Columbia (Ashley Wadhwani/Black Press Media)
Is it time to start thinking about greener ways to package cannabis?

Packaging suppliers are still figuring eco-friendly and affordable packaging options that fit the mandates of Cannabis Regulations

Thousands have converged in Whonnock Lake Park to enjoy the nice weather. (Roxanne Hooper/The News)
Thousands enjoy B.C. park with warnings about social distancing

Portable toilets installed in anticipation of nice weather

FILE – The Instagram app is shown on an iPhone in Toronto on Monday, March 19, 2018. THE CANADIAN PRESS/Graeme Roy
Judge acquits B.C. teen boy ‘set up’ on sex assault charge based on Instagram messages

The girl and her friends did not have ‘good intentions’ towards the accused, judge says

Kai Palkeinen recently helped a car stuck on the riverbed near the Big Eddy Bridge. While the car could not be saved, some of the driver’s belongings were. It’s common for vehicles to get stuck in the area due to significantly changing river levels from Revelstoke Dam. (Photo by Kai Palkeinen)
“I just sank a car’: Revelstoke resident wants Columbia River better protected

Although it’s not permitted, the riverbed near the city is popular for off roading

Playland at the PNE is set to reopen this May, with COVID-19 health and safety measures approved by the province. (Website/Playland)
VIDEO: Playland at PNE scheduled to reopen this May to masked customers

British Columbians are discouraged from travelling outside of their local health authority to visit the theme park

Meng Wanzhou, chief financial officer of Huawei, walks down the street with an acquaintance after leaving B.C. Supreme Court during a lunch break at her extradition hearing, in Vancouver, B.C., Thursday, April 1, 2021. A judge is scheduled to release her decision today on a request to delay the final leg of hearings in Meng Wanzhou’s extradition case. THE CANADIAN PRESS/Rich Lam
B.C. judge grants Meng Wanzhou’s request to delay extradition hearings

Lawyers for Canada’s attorney general had argued there is no justification to delay proceedings in the case

Most Read