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LETTERS: Quick fix for communication crisis

The more we can do to ease burden on overworked health care providers, the better
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Editor:

My wife, aged over 90, was taken into Peace Arch Hospital last week and, although familiar with her laptop, did not own or use a cellphone.

Once she was admitted, it became almost impossible for us (her family) to communicate, so our son purchased a simple flip phone and I wrote up a few simple instructions for her.

I wonder how many other seniors must find themselves in the same situation.

In these COVID-19 days, this can become an additional burden for both the patient and family. Is this a huge hidden challenge? I don’t know.

What I do know that it is vital that both the patient and family are able to communicate without putting an extra burden on our wonderful already over-worked front line nursing staff.

Douglas Brown, Surrey