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LETTERS: Unwanted ‘new car’ late, overpriced and not as advertised

Editor:
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Editor:

In 2019 I was offered a new car by a salesman I immediately disliked.

“I have a perfectly good car already,” I told him.

“No,” he said, “your car is imported and must be scrapped. This car will be better because it will be designed and made locally from local parts.”

“But my car runs fine. It just needs regular maintenance. How much will this new car cost?” I asked.

“Not much more,” I was assured.

“When will it be ready?”

“In July 2020,” I was told.

“What features will it have?” I asked.

“You tell us what you want. We will be making a list of the features people want and need.”

Well, the car was not ready in 2020 as promised. It was also not ready in April 2021, which was the next date I was given.

I heard they have a team of 18 highly paid ‘experts’ from all over the Lower Mainland, trying to find parts for the new car. Then in May 2021 there was an important announcement.

Was I about to see my new car? No, but the badge that will be on the front of it is ready. And the bill for the first installment is in the mail.

So now I am paying for the unwanted new car, as well as for the car that I love, that goes just fine.

I still have no date for the new car, and everyone knows the cost is going to be way more than promised.

The latest I heard is that perhaps they will need to make different models for different parts of my city.

Please, how can I get out of this nightmare contract?

Colin Pronger, Surrey