Overhaul HandyDart


In response to a pamphlet, Save Our Service, I wish to support the continuation of HandyDart services.


In response to a pamphlet, Save Our Service, I wish to support the continuation of HandyDart services.

My husband has dementia and recently diagnosed with lung cancer. We became familiar with the service when he was referred to the Come Share program for seniors.

He was picked up and brought back from the program once a week. The drivers were friendly and accommodating and careful of their passengers. It enabled him to get out and socialize with other seniors and gave me a few hours a day to pursue my own interests.

However, any time I called for a ride to doctors’ appointments or hospital trips, the service was rarely available. It didn’t matter if I tried to book a week ahead, it was never available.

I think the whole service needs a full overhaul. It seems to me it is very inefficiently run at the present time. I know the drivers and booking staff are frustrated as well.

It is a service that could function efficiently with proper planning.

Seniors and persons with disabilities are a large part of our population on the Lower Mainland. They all enjoy the opportunity to participate in community programs and have safe rides to doctor’s appointments and hospital visits.

On behalf of all of them, I ask that the provincial government and TransLink consider evaluating the HandyDart service and work towards its improvement and efficiency.

Phyllis Ogis, Surrey



Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Cloverdale youth pastor’s sexual-assault sentencing delayed

Samuel Emerson due to return to Surrey Provincial Court in August

Cloverdale businessman funds wells in Cambodia

Revive Washing in Clayton Heights donates three per cent of profits to charity

Surrey-Langley SkyTrain extension faces potential delays due to COVID-19

Pandemic ‘adversely’ impacting TransLink’s finances; ‘much work’ required to approve next investment plan

Facing changes together: Your community, your journalists

The COVID-19 pandemic has changed the world in ways that would have… Continue reading

PHOTOS: Loved ones reunite at Peace Arch Park ‘oasis’

Officials closed the park in mid-March over coronavirus concerns

Mission prison COVID-19 outbreak ends, 9 new cases in B.C.

New positive test at Port Coquitlam care home

Getting hitched at historic B.C. gold rush town still on table during COVID-19 pandemic

Micro-weddings, online visits, offered at Barkerville Historic Town and Park

VIDEO: Police look for suspect seen tripping elderly woman in Burnaby

The elderly woman was walking near the SkyTrain station when she was randomly tripped

Chilliwack teachers, assistants concerned with lack of PPE guidelines ahead of school reopening

As schools get ready to open, many worry measures won’t be enough to protect students from COVID-19

Revelstoke woman finds welcoming letter on her Alberta-registered truck

There have been multiple reports online of vandalism to vehicles with Alberta licence plates

Spirit bear possibly spotted in West Kootenay

A local resident spotted the white-coloured bear while on an evening trail run near Castlegar on May 27

B.C. businesses ‘can’t shoulder burden’ of COVID-19 sick pay

Trudeau’s plan should be tied to federal emergency aid

B.C. teacher reprimanded for sharing homophobic and sexist memes, making racist comments

Klaus Hardy Breslauer was accused of making a laundry list of concerning decisions as a science teacher

COVID-19: B.C. too dependent on foreign food production workers

New B.C. job site links unemployed with farm, seafood work

Most Read

l -->