It’s impractical to return to the hospital parking lot mid-visits to deposit more money

It’s impractical to return to the hospital parking lot mid-visits to deposit more money

PAH parking seems profit-driven

Editor:

I recall going to the hospital as a child and driving into the parking lot to obtain a ticket from a dispenser.

Editor:

I recall going to the hospital as a child and driving into the parking lot to obtain a ticket from a dispenser.

After your seemingly endless wait to see a doctor and get discharged, you would return to your car and give your ticket to an agent, and a dollar amount would show up based on the amount of parking time you utilized.

Recently, while having to use the hospital emergency room for a medical issue, I found the parking system frustrating and ineffective for the ease of use for those who require the use of the lot.

In the current system, one parks their car in an unpaved, uneven lot and walks to an outdoor non-sheltered ticket stand. You are required to have a credit card or a lot of change for the minimum parking charge of $3.50 per hour at Peace Arch Hospital.

It is almost impossible to predict how long the hospital process will take, and the only place to renew your parking is the ticket stands in the lot.

Then, there are signs in the hospital that if you’re not there when the doctor does come, then you are back at the end of the queue.

I had been going for a series of treatments over several days, and generally I was able to go in and out in 30-40 minutes. On this particular day, while waiting to see the doctor, my time for parking went over by 10 minutes.

Of course, you see where this is going. I find a ticket on my vehicle. What might have cost me $3.50 for a 10-minute overage is now being billed $80 – or $50, should I pay the ticket within two weeks. It was infuriating at the time and has continued to bother me.

The ticket cites this is to cover Impark’s costs. It seems paying a ticket agent to work the booth would be around the same cost as sending around someone to ticket people while they’re receiving medical treatment.

In their current system, it seems profit driven and makes it inconvenient and expensive to users.

If Impark doesn’t want to staff a booth, they could also have more pay stations available in the hospital itself and shorter time options, such as 20-minute time blocks, or – ideally – a system that lets you pay for time used after you have completed your stay.

I have consulted in the legalities of this ticket issued by Impark, as I wanted to take a stand against practices that take advantage of people using an essential service. It is my understanding that I actually owe them $3.50 for time used, which I’ve now sent to Impark.

I have sent copies of this letter to Peace Arch Hospital  and MLA Gordon Hogg, as I think they should be aware of the impact that these types of services have on the people who are using them. Since there was no option to dispute these charges, it seems this is the only way to dispute the current system for parking.

Heather Wintermeyer, White Rock

 

 

Just Posted

All nine White Rock Renegades softball teams are set to take part in the Canadian Pride and Power Tournament, scheduled for July 1-4. (Aaron Hinks photo)
White Rock Renegades set to host multi-team Pride and Power softball tournament

‘There’s going to be a lot of excitement in the park,’ said Greg Timm

Dooris Raad was last seen in South Surrey’s Ocean Park neighbourhood on June 7. (Surrey RCMP photo)
Doris Anderson’s digital triptych Aberration, which she is marketing as an NFT.
Semiahmoo Peninsula abstract painter dives into NFT market

Works sold as one-of-a-kind digital files

Hundreds gathered at Surrey’s Holland Park Friday (June 11) in memory of the Muslim family killed in London, Ont. on Sunday (June 6). (Photo: Shane MacKichan)
Hundreds gather at Surrey park in memory of victims in London attack

Vigil organized by Committee of Progressive Pakistani Canadians

Scales of Justice, Image courtesy Creative Outlet
Scales of Justice, Image courtesy Creative Outlet
Teacher’s elbow injury case against Surrey School District, WorkSafeBC struck by judge

Judge says processes put in place by legislation, collective agreement must be followed

At an outdoor drive-in convocation ceremony, Mount Royal University bestows an honorary Doctor of Laws on Blackfoot Elder and residential school survivor Clarence Wolfleg in Calgary on Tuesday, June 8, 2021. THE CANADIAN PRESS/Jeff McIntosh
‘You didn’t get the best of me’: Residential school survivor gets honorary doctorate

Clarence Wolfleg receives honorary doctorate from Mount Royal University, the highest honour the school gives out

The Queen Victoria statue at the B.C. legislature was splattered with what looks like red paint on Friday. (Nicole Crescenzi/News Staff)
Queen Victoria statue at B.C. legislature vandalized Friday

Statue splattered with red paint by old growth forest proponents

Police cars are seen parked outside Vancouver Police Department headquarters on Saturday, January 9, 2021. THE CANADIAN PRESS/Darryl Dyck
Vancouver police officer charged with assault during an arrest in 2019

The service has released no other details about the allegations

Denmark’s Christian Eriksen receives medical attention after collapsing during the Euro 2020 soccer championship group B match between Denmark and Finland at Parken stadium in Copenhagen, Saturday, June 12, 2021. (AP Photo/Martin Meissner, Pool)
Denmark soccer player Christian Eriksen collapses during game against Finland

Eriksen was given chest compressions after collapsing on the field during a European Championship

Cannabis bought in British Columbia (Ashley Wadhwani/Black Press Media)
Is it time to start thinking about greener ways to package cannabis?

Packaging suppliers are still figuring eco-friendly and affordable packaging options that fit the mandates of Cannabis Regulations

Members of the Department of Fisheries and Oceans’ Marine Mammal Response Program rescued an adult humpback what that was entangled in commercial fishing gear in the waters off of Entrance Island on Thursday, June 10. (Photo courtesy Marine Mammal Response Program)
Rescuers free humpback ‘anchored’ down by prawn traps off Vancouver Island

Department of Fisheries and Oceans responders spend hours untangling whale

As stories of the horrors of residential schools circulate after the Tk’emlups te Secwepemc First Nation announced it had located what are believed to be the remains of 215 children, Grand Chief Stewart Phillip of the Union of B.C. Indian Chiefs said he feels a connection with the former students. THE CANADIAN PRESS/Darryl Dyck
2 sides of the same coin: Ex-foster kids identify with residential school survivors

Grand Chief Stewart Phillip says the child welfare system takes Indigenous children from their families

Nathan Watts, a member of the Tseshaht First Nation near Port Alberni, shares his story of substance use, a perspective he said isn’t seen enough. (Photo courtesy of Nathan Watts)
Public shaming, hate perpetuates further substance use: UVic researcher

Longtime addict Nathan Watts offers a user’s perspective on substance use

Most Read