LifeLabs operates medical testing facilities in B.C., Saskatchewan and Ontario. (The Canadian Press)

LifeLabs reducing public hours as it assists with COVID-19 testing

Coronavirus tests not done at B.C. patient centres, referrals only

The LifeLabs group of medical testing facilities is reducing public hours at its patient service centres in B.C. and Ontario as it shifts resources to assisting health ministries with COVID-19 testing.

Some of the company’s facilities are closed and others are restricting hours as non-essential testing capacity is moved to take medical referrals for coronavirus testing, LifeLabs president Charles Brown said in a letter to customers March 30. The company is currently handling 600 tests a day in B.C. and 1,000 a day in Ontario.

“Please note, we are not testing for COVID-19 at our patient service centres,” Brown said, citing the need for providing essential medical tests and managing with “a global shortage of protective equipment for our front-line staff.”

LifeLabs urges customers to use its online appointment booking and “save my spot” app to reduce walk-in traffic and allow physical distancing in its public facilities.

People concerned about COVID-19 exposure or symptoms are being referred to the B.C. health ministry’s self-assessment website to get direction on their personal situation. Additional staff has been added to B.C.’s 8-1-1 HealthLink phone line, which also has web advice on health conditions.

B.C. has established an additional toll-free phone line at 1-888-268-4319 (1-888-COVID19) between 7:30 a.m. and 8 p.m. seven days a week for non-medical information about the virus. That includes the latest information on travel recommendations and social distancing, as well as access to support and services from the provincial and federal governments.

RELATED: B.C. ramps up, refocuses its COVID-19 testing capacity

RELATED: Canada expands wage subsidy for businesses, non-profits

B.C. has increased its COVID-19 testing capacity to about 3,000 per day with health authority labs and the assistance of LifeLabs. Provincial health officer Dr. Bonnie Henry says testing has increasingly focused on daily checks of employees in hospitals and long-term care homes, where there has been a series of infection clusters that have resulted in deaths of people with underlying chronic health issues.


@tomfletcherbc
tfletcher@blackpress.ca

Like us on Facebook and follow us on Twitter.

BC legislatureCoronavirus

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

South Surrey’s Darts Hill Garden Park to re-open – by appointment

City of Surrey-run garden will be open to visitors Thursday through Saturday

Video tribute to KPU’s spring grad class also honours Andrew Petter, Bill Wright

‘We still want to celebrate our graduates, their achievements, and their resilience’

Surrey baseball association loses ‘a true giant’ in Bruce Lawson

Longtime volunteer ‘always gave his heart and soul to Surrey Canadian and the game of baseball’

Surrey School District forecasts up to 30 per cent of students will return to class this week

Education Minister Rob Fleming said on June 1, about 60,000 B.C. children returned to school

Facing changes together: Your community, your journalists

The COVID-19 pandemic has changed the world in ways that would have… Continue reading

B.C. records four new COVID-19 cases, Abbotsford hospital outbreak cleared

Four senior home outbreaks also declared over, eight still active

RCMP, coroner investigate murder-suicide on Salt Spring Island

Two dead, police say there is no risk to the public

About 30% of B.C. students return to schools as in-class teaching restarts amid pandemic

Education minister noted that in-class instruction remains optional

Trudeau avoids questions about anti-racism protesters dispersed for Trump photo-op

Prime minister says racism is an issue Canadians must tackle at home, too

B.C.’s Law Enforcement Torch Run for Special Olympics goes virtual

The annual event partnering RCMP with Special Olympians is dramatically altered by COVID-19

Bateman program encourages people to sketch outside, connect with nature

#MyNatureSketch initiative encourages Canadians to become ‘bright-eyed three year olds’

Be cautious expanding COVID-19 bubble, Dr. Bonnie Henry tells B.C.

Senior homes stay off-limits as schools, businesses reopen

NDP getting COVID-19 wage subsidy ‘indirectly,’ B.C. Liberal leader says

B.C. NDP says Andrew Wilkinson is wrong about federal link

Most Read

l -->