You can’t predict emergencies – they just happen. So how can you protect yourself and your home when the unexpected occurs? It starts with finding an experienced professional whose job it is to help your home recover!
Rising water in your basement might call for a plumber or a flood remediation specialist; smoke damage may require a fire restoration professional.
But when a crisis hits your home, time is of the essence – you don’t want to spend precious seconds figuring out who can help you and with what.
The solution? One simple call to PuroClean, the local emergency property restoration experts!
They even offer a separate service for applying Aegis, which is a specialty antimicrobial product. It’s used to protect non-food contact building surfaces to prevent microbial growth, and lasts for months. This service is quoted separately from water loss and remediation claims, where another products is used to sanitize affected areas.
With a team of professionals fully cross-trained to tackle all disasters, they’re extremely responsive, mobile and flexible in their work, explains Wade Woods, owner of the White Rock business. Founded in 2001, with a franchise network with more than 300 offices, the IICRC-certified team title of “the paramedics of property damage” is well-deserved.
What does the process look like?
It begins with a call to book an appointment for 24/7 expert help. You’ll be asked for basic contact information and what the issue is. Their custom app even allows you to share live images of the damage with their professionals in real time.
A strong focus on response time typically sees the PuroClean team arriving within two hours, although they do try to be on-site even sooner if possible.
Once on scene, they’ll assess the situation and walk you through all the next steps, recognizing how difficult it can be to navigate a potentially stressful process.
“We understand it can be invasive having people coming in to your home and ripping up floors, for example. So we do our part to make people as comfortable as possible – we’re very open with our customers so they understand everything going on,” Woods explains.
“We’ll explain who we are, we’ll walk homeowners through what we’ll do for them, what the expectations are and what the timeline might be,” he says.
The PuroClean team even deals directly with insurance companies, taking one more thing off your hands.
And with so many services available under one roof, it helps to protect the one that covers you and your family!
Visit PuroClean online to learn more or call 877- 261-7876 to access their 24/7 services.