(Andrew Harrer/Bloomberg)

Facebook hit with $9M penalty for making ‘false, misleading’ privacy claims: watchdog

Investigation focused on Facebook and its Messenger program

Facebook has been ordered to pay a $9 million penalty after the Competition Bureau found the company made false or misleading claims about the privacy of Canadians’ personal information.

The penalty is part of a settlement released Tuesday (May 19) where Facebook agreed to not make false or misleading representations about how users’ personal information posted on Facebook and Messenger is used. The agreement comes after the probe, which looked at Facebook’s practices between August 2012 and June 2018.

The investigation found that Facebook gave the impression that users could control who could see their personal information by changing their account’s privacy settings, even though this did not fully ensure privacy.

“Facebook did not limit the sharing of users’ personal information with some third-party developers in a way that was consistent with the company’s privacy claims,” the Competition Bureau statement said. “This personal information included content users posted on Facebook, messages users exchanged on Messenger, and other information about identifiable users.”

The bureau found that Facebook allowed third-party developers to gain information on the friends of users who installed certain applications, even years after the company said it would stop the practice. According to the bureau, Facebook claimed it would stop after April 30, 2015, but the practice continued until 2018.

In a statement, a Facebook company spokesperson said the social media site did not agree with the result of the probe. However, the company said it would not contest the conclusions.

“We will build on the improvements we’ve made in protecting people’s information and how we communicate about the privacy controls Canadians can use,” the spokesperson said.

The social media company will also have to pay $500,000 to cover the costs of the investigation.


@katslepian

katya.slepian@bpdigital.ca

Like us on Facebook and follow us on Twitter.

Want to support local journalism during the pandemic? Make a donation here.

facebook

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Education minister announces new South Surrey elementary school

Additions at two elementary schools also announced

Liquor permission considered for White Rock’s Memorial Park

Council mulls business-boosting measures, including picnic benches

Facing changes together: Your community, your journalists

The COVID-19 pandemic has changed the world in ways that would have… Continue reading

Delta council approves plan to reopen city facilities

Next phase of plan includes outdoor pools, summer day camps, outdoor fitness programs

March dental conference key to many of B.C.’s COVID-19 cases

Early infections from China, Iran were quickly contained

VIDEO: Pitt Meadows dentist gets grand welcome home after two-month COVID-19 battle

Michael Chow was given a surprise send off by hospital staff and ‘welcome home’ from neighbours

MAP: Dr. Henry reveals which B.C. regions have seen most COVID-19 cases

B.C. health officials release a first look at how the novel coronavirus has reached all corners of the province

Tla-o-qui-aht First Nation woman, 26, fatally shot by police in Edmundston, N.B.

Police were conducting a well-being check at the time of the incident

Stray dog with duct tape around muzzle spotted in Abbotsford

Pooch has been spotted over two days, but has escaped capture so far

Seniors to receive up to $500 in promised COVID-19 emergency aid in early July

The Liberal government first promised the extra help in mid-May, but had to create a new system to deliver the aid

VIDEO: Revelstoke bear wanders into Animal House pet store

Staff got ready to chase it out with a broom

No need to get out of your car at food truck festival in Abbotsford and Langley

Annual event takes drive-thru approach during COVID-19 pandemic

New study is first full list of species that only exist in Canada

Almost 40 per cent of them are critically imperilled or imperilled and eight are already extinct

Most Read

l -->