No surprise that relying on transit users to ‘tap out’ at the end of bus rides will cause delays

LETTERS: Fare problem clear to bus riders

Editor:

Re: One-zone bus fares on way, Aug. 12.

Editor:

Re: One-zone bus fares on way, Aug. 12.

I rolled my eyes and shook my head when I read that TransLink tests reveal many passengers forget to tap out.

Well, duh!

And, yes, there will be major delays on busy routes if everyone has to tap out.

Another duh!

These two problems were so glaringly obvious to me – and to probably a thousand other transit users – from the get-go, and TransLink only figures it out now?

What on earth is wrong with these people? There’s not an ounce of common sense among them.

If they’d bothered to consult with actual passengers before buying the system, they could have saved themselves – and us – a lot of money.

Would somebody please inject some brains into that company!

Maureen Kerr, Surrey

 

 

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