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LETTERS: Technological challenge

Editor: Re: ‘Fix access issue before closing SkyTrain gates,’ March 2.

Editor:

Re: ‘Fix access issue before closing SkyTrain gates,’ March 2.

This whole issue of Compass Cards and the disabled not being able to use the installed reader is rather mysterious.

We have bridge tolls collected from little devices on our front automobile windows. The readers are metres above cars travelling at high speeds over our tolled bridges, and do a very good job. We have crooks who can buy devices to read our credit cards in our pockets from a few feet away. Yet we can’t get a reader to recognize a Compass Card for a disabled person travelling at low speed, or stopped, from a few feet. Something is not right with this picture.

In this computerized world, how is it so difficult to give a disabled person a uniquely coded card that will open a disability gate at a SkyTrain station from two or three feet away. The disabled should be able to store the card safely on their person and approach the gate and have it open without further ado. Would be nice to get an explanation of why this is so difficult.

William (Bill) Fernihough, Surrey